AOL, the internet pioneer that has been connecting users through dial-up technology for over three decades, will discontinue its dial-up internet service on September 30, 2025. This decision may mark the end of an era. We all have a pretty good idea of what that chunky high-pitched dial tone and connecting at 56K sounds like, which ushered in the early days of the internet.
Originally America Online, AOL made the switch to just AOL in 2006, further cementing its brand persona. A lot has changed since the company got started as an ISP in the early 90s. With wireless modem connections increasing at an unprecedented rate, wireline phone line technology has become a thing of the past. Unfortunately, that means demand for dial-up services has plummeted.
The company’s decision to end its dial-up service is the result of a careful and complete strategic review of the company’s offerings. The company stated on its website, “AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet.” Despite this change, AOL reassured users that “will not affect any other benefits in your AOL plan.”
Beyond shutting down its dial-up Internet business, AOL has changed dramatically over the past few years. In 2017, the company closed its once haven, its instant messaging star AIM. This service had for years been a workhorse for web-based communications. In 2021, Apollo Global Management acquired the company. They promptly cut the division into short manufacturing maintenance and renovated it into this new Yahoo!, rule scream shift of funds and technique.
Even as its once-popular dial-up service approaches the end, AOL’s reputation as a key player in the digital revolution endures. The service ultimately connected millions of users to the World Wide Web. It did this at a time when online connectivity was still a thrilling novelty.
The company’s decision to phase out dial-up service highlights the ongoing transition within the technology sector, where advancements in broadband and mobile internet significantly outpace traditional methods.
