The federal government has announced a significant delay in the rollout of the National Messaging System (NMS), initially promised to be operational by the end of 2022. The new national messaging system, designed to send text message warnings during disasters, is now expected to be completed by 2027. This system aims to deliver messages to any device with a SIM card, pinpointing locations within 160 meters and overriding settings like "do not disturb" to ensure critical alerts are received.
The delay has sparked criticism from various quarters, including Shadow Communications Minister Melissa McIntosh, who described it as "unacceptable." Moreover, the government faces accusations of having "bungled" the project. Despite these setbacks, the NMS remains a crucial component of a broader $10.1 million initiative to revamp emergency communications.
Complex Design and Delays
The NMS project has faced numerous challenges since its inception. Initially slated for completion by the end of 2022, the government now concedes that the system is nowhere near ready. The design complexity and ongoing negotiations with mobile network operators have been cited as significant hurdles.
"The design of the NMS has been more complex than originally envisaged and involves significant negotiation with mobile network operators on the technical specifications in a rapidly changing disaster occurrence environment." – A spokesperson
Contracts with all major mobile network operators have been finalized, marking a pivotal step in commencing the system's build-up. Despite these advancements, the government acknowledges that testing will only begin in early 2026.
"Testing of the NMS is anticipated to occur in the first half of 2026 and is expected to be operational later that year," – A spokesperson for Communications Minister Michelle Rowland
Current State-Led Services
While the NMS remains under development, existing state-led services will continue to deliver text message warnings during disasters. This interim solution ensures that communities remain informed of emergencies despite the delays in launching the NMS. The federal government originally hoped to have the system operational for the current disaster season but has since adjusted expectations.
Communications Minister Michelle Rowland has provided assurances regarding the project's timeline, indicating that deployment will occur in stages.
"We expect that this will take around 18 months," – Communications Minister Michelle Rowland
"Full use of the NMS by the states and territories is expected in 2027." – A spokesperson for Communications Minister Michelle Rowland
Moving Forward with Collaboration
The federal government remains committed to deploying the NMS as part of its overarching plan to improve emergency communication infrastructure. The ongoing work involves close collaboration with states, territories, and mobile network operators.
"This work is being undertaken in close consultation with states, territories and mobile network operators." – A spokesperson
While setbacks have marred progress, officials emphasize that securing contracts and commencing construction signify forward momentum.
"That work has been progressing and now that contracts are in place with all mobile network operators, the NMS build has commenced." – A spokesperson
