Over the past few years, chatbots have increasingly become unique resources for those pursuing spirituality. These digital creatures are being adopted at a rapid pace by users of wide-ranging abilities and interests. Yet they are frequently embedded in programs that cite religious doctrines and scriptures. Researchers such as Heidi Campbell, a professor at Texas A&M University, are exploring this development. More importantly, they are investigating the ways digital culture and religion affect and reinforce each other.
Religion and ethics consultant Heidi Campbell emphasizes the dual nature of chatbots in spiritual contexts. Without warning, they parse into users’ questions. She cautions that many of these bots simply “feed us the answers that we want to receive.” This approach is worrying. It raises concerns about the depth and authenticity of the spiritual experiences people are likely to receive through interacting with them.
One more extreme and illustrative example of this trend is chatwithgod.ai. This website allows users to hold conversations with a realistic AI version of God. Ultimately the platform is designed to be an accessible, intuitive space that makes it easy for people to engage with their spirituality outside of conventional systems. As technology advances, these platforms are sure to become more common in religious conversations.
Rabbi Jonathan Roman chats with us about how we might rethink chatbots as a tool to enhance the religious life. He knows that these new digital tools can be bridges to faith. More than that, they could help bridge a gap to a generation that often feels far removed from the church. Many individuals in this demographic have never entered a church or synagogue, making chatbots an appealing entry point for exploring spiritual beliefs.
The idea of chatbots as guides to help deepen one’s faith is an appealing proposition for many who are looking for support in an ever-evolving world. Chatbots provide instant responses to inquiries on matters of faith and spirituality. Second, they result in the fusing of technology with religious practice. Campbell cautions against the limitations of these tools. This simple reminder goes a long way towards helping users develop a healthy, critical mindset while using them.
As chatbots increasingly enter the mainstream, scholars and religious leaders alike should pay attention. They should examine intentionally how technology can augment spiritual practices. Even if chatbots make it easier to take those first steps into faith, further dialogue about how they affect authentic spiritual engagement will be needed.
