Kogan deploys Salesforce AI agent for customer support
The retailer says its agent can handle 10 types of support requests, including order tracking, voucher redemption and identity verification.
Australian Herald: news from across Australia
In brief
Climate Council urges tougher emissions rules for coal and gas expansions
Reputex modelling estimates 22 planned expansions and extensions could emit 11 times more under existing-facility rules than under new-facility limits.
Clubs approach Chris Fagan as Lions prepare coaching search
Adam Simpson is among the prospective coaches Brisbane will meet as Fagan prepares to move to Melbourne in January.
North Melbourne add first-round pick to bid for Nick Blakey
Sydney rejected the Kangaroos’ opening proposal, while the Swans are considering Zac Williams as a potential delisted free-agent recruit.
Butters considered revealing Port Adelaide exit during final season
The midfielder has joined the Western Bulldogs as a free agent on a nine-year contract worth A$2 million a season.
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Curtis responds to Papley after Blakey joins North Melbourne
Nick Blakey’s move from Sydney prompted a social media exchange between Tom Papley and North Melbourne’s Paul Curtis.
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SA growers prepare for bumper harvest after drought
Grain Producers South Australia expects about 13 million tonnes in 2026/27, but growers face low prices, locust threats and higher costs.
Climate Council urges tougher emissions rules for coal and gas expansions
Reputex modelling estimates 22 planned expansions and extensions could emit 11 times more under existing-facility rules than under new-facility limits.
WA progresses university merger proposal as institutions raise concerns
A business case will examine merger costs and whether the universities could fund the proposal, with committee findings expected by mid-2027.
One person taken to hospital after Melbourne CBD incident
Witnesses reported a car being driven erratically along Flinders and Elizabeth streets, where police remained at the scene.
Victoria's machete amnesty cost A$6.55 million as bins collected household blades
Freedom of Information records show butter knives and kitchen scissors were surrendered, while the government has not detailed all program spending.
Anthony De Ceglie resigns as Perth Bears chief executive
Gareth Holmes will become interim CEO as the club prepares for its first pre-season and entry into the NRL.
Seven retains Tour Down Under rights in multi-year deal
The agreement covers full live coverage of both races, with the 2027 men’s and women’s events overlapping from 22 to 24 January.
Nolans rare earths project marks construction milestone in NT
Arafura's A$1.8 billion project near Alice Springs is due to have its mine and processing plant built over three years, the company's chief executive says.
Ayr seafood business fears supply loss ahead of reef gillnet ban
Temporary gillnet licences expire on 30 June 2027, while fishers are seeking a three-year delay to the ban.
Queensland football clubs seek pause on new registration fee model
More than 100 clubs have raised affordability concerns, while Football Queensland disputes claims of sharp increases under its 2027 fee structure.
Firmus float withdrawal raises questions over Tasmanian projects
Opponents of three northern Tasmanian data centre proposals welcomed the withdrawal, while Firmus said it remained able to pursue its plans.
Firmus plans to allocate about half of IPO to existing investors
The Australian data centre operator has set an A$11 share price and is due to begin trading on the ASX on 23 October.
REA Group extends consumer personalisation tools to Ignite agents
The company says targeted prompts have increased agents’ use of Listing Bump by 250%, with its lifecycle program reaching about half of monthly active Ignite users.
CBA adopts Atlassian planning tools to track A$400 million AI goal
The bank says it migrated more than 9,000 goals into the system and trained its top 20% of personnel during a six-week rollout.
Hobart artist raises concerns over AI copy sold on Etsy
Crochet designer Lucy Cooper says buyers contacted her after purchasing a pattern that failed to reproduce her beanie design.
NT government restores systems after 12-hour outage
Emergency calls and hospital care continued during the territory-wide disruption, while police non-emergency communications were affected.
Luke Forsyth appointed CSIRO's permanent cyber security chief
The former Deloitte partner takes over after Tom Minchin spent eight months as acting chief information security officer.
North Melbourne cuts short Blakey conference after Tarryn Thomas question
The Kangaroos have signed Nick Blakey to an eight-year deal worth almost A$12 million. He remains under police investigation, with no charges laid.
Zahrann draws barrier four for Caulfield Cup
Half Yours drew barrier seven, with Mark Zahra replacing Jamie Melham aboard the dual Cups winner.
Cindy Hook announces departure from Brisbane 2032 leadership
The organising committee will start recruiting immediately and expects to name a new chief executive in the coming months.
Isabelle Kelly named Jillaroos captain for World Cup
Kelly learned of her appointment while celebrating the Roosters’ unbeaten season. Australia will open their World Cup campaign against Samoa.
Clubs approach Chris Fagan as Lions prepare coaching search
Adam Simpson is among the prospective coaches Brisbane will meet as Fagan prepares to move to Melbourne in January.
Fiona O'Byrne wins Lester portrait prize for Luci, now
The Melbourne artist receives A$50,000, while Perth honours student Yasamin Khadembashi wins the A$10,000 emerging artist award.