Queensland parks customers warned of phishing after booking provider hack
Personal information was stolen in the Bookeasy breach, but the environment department does not believe financial details were accessed.
By Quang Dinh
Customers using Queensland’s national parks booking service have had personal data stolen in a hack of external provider Bookeasy, the Department of Environment, Tourism, Science, and Innovation said.
The provider handled permits for camping and vehicle access through the National Parks Booking System. Information held by Bookeasy included customers’ email addresses, addresses and phone numbers.
A department spokesperson said its assessment at this stage was that financial information had not been accessed. Payment processing uses a separate system.
The department warned that hackers might impersonate national park staff to seek personal details. It advised customers to avoid responding to unexpected calls, texts or emails seeking that information, and not to open links or supply details.
Affected customers would be given more information once the department knew more, the spokesperson said. Customers were asked to report suspicious activity to the Queensland Parks and Wildlife Service at [email protected].
